Baseengland Return, Refund, and Exchange Policy

Thank you for shopping with Baseengland! We want you to be completely satisfied with your purchase. Please review our return, refund, and exchange policy for important information regarding how to request returns, refunds, and exchanges. All the shoes comes with 1 Year Warranty.

Returns

• Eligibility for Returns: All items may be returned within 7 days of receiving your order if you are not satisfied with the product. Items must be in their original condition, unused, and with all tags and packaging intact.
• Return Process: To initiate a return, please contact our customer service team at [your contact email/number] with your order number and the items you wish to return. We will provide instructions for returning the items.
• Return Shipping: Return shipping costs will be the responsibility of the customer unless the return is due to an error on our part.

Refunds

• Eligibility for Refunds: Refunds will be issued for returned items that meet the return eligibility criteria.
• Refund Process: Once we receive your returned items and confirm their condition, we will process your refund. The refund will be issued to the original payment method used for the purchase.
• Refund Timeline: Please allow [time frame, e.g., 7-14 days] for the refund to be processed and reflect on your account.

Exchanges

• Eligibility for Exchanges: Exchanges are available in the case of a manufacturing defect in the product. Items must be exchanged within 7 days of receiving your order.
• Exchange Process: To initiate an exchange due to a manufacturing defect, please contact our customer service team at [ salesbaseengland@gmail.com / +919994799955]with your order number and a description of the defect. We will provide instructions for exchanging the items.
• Shipping for Exchanges: Shipping costs for exchanges due to a manufacturing defect will be covered by Baseengland.

Damaged or Defective Items

• Reporting: If you receive a damaged or defective item, please contact our customer service team at [ salesbaseengland@gmail.com / +919994799955] within [time frame, e.g., 48 hours] of receiving your order.
• Resolution: We will work with you to resolve the issue, including offering a refund, replacement, or exchange as appropriate.

Customer Support

• Questions? If you have any questions about our return, refund, and exchange policy or need further assistance, please reach out to our customer service team at [salesbaseengland@gmail.com/ +919994799955 ].

Thank you for shopping with Baseengland!